Welcome to PLU Finds (“PLU”). These Terms of Service & Conditions (“Terms”) apply to your use of the PLU Finds website and purchases made through PLU.

Our website currently serves as a browse-only catalogue. Purchases and payments are completed separately through our designated ordering channels.

By completing an order and submitting payment, you acknowledge that you have reviewed and accepted these Terms.

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1. Our Pieces

PLU offers a curated collection of found vintage, top condition pre-loved, and select artisan-crafted jewelry and accessories.Because these pieces may have been worn, collected, or stored over many years, natural signs of age and previous use may be present, including patina, scratches, surface marks, discoloration, or plating wear.

We make reasonable efforts to accurately photograph and describe each piece, including its condition, measurements, markings, and other relevant information.

Please note:

• Vintage and pre-loved pieces are not expected to be in brand-new condition.

• Measurements are taken manually and slight variations may occur.

• Colors and finishes may appear slightly different due to lighting, photography, reflections, and screen settings.

• Exact age, materials, history, or provenance may not always be independently verified unless specifically stated.

Please review all photographs, descriptions, measurements, and condition notes carefully before purchasing. Additional photos, videos, or information may be requested when reasonably available.

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2. Condition Guide

PLU may use the following general descriptions:

Excellent Vintage Condition: Exceptionally well-preserved for its age with minimal visible wear.

Very Good Vintage Condition: Well-preserved with minor signs of age or previous use.

Good Vintage Condition: Shows more noticeable signs of age or use while remaining wearable or displayable unless otherwise stated.

Condition is assessed relative to the age and nature of each piece. Any significant known imperfections will be disclosed where reasonably possible.

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3. Branded, Designer & Signed Pieces

PLU researches available markings and information when describing branded, designer, or signed pieces. However, PLU is not a professional authentication or appraisal service. Signed means a piece bears a maker’s or brand’s name, logo, hallmark, stamp, or other identifying mark. This does not automatically mean it has been independently authenticated.

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PLU is an independent seller and is not affiliated with, sponsored by, endorsed by, or associated with any brands or designers featured unless expressly stated otherwise. All trademarks and brand names remain the property of their respective owners.

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4. Availability, Orders & Reservations

Many PLU pieces are individually sourced and may be one-of-a-kind. Website availability may occasionally change before a listing is updated, and pieces displayed in our Sold Archive are not available unless otherwise stated.

To order, contact PLU through our designated communication channels, send a screenshot or clear reference of the piece you wish to purchase, confirm availability, complete the Order Form, and submit payment.

PLU operates on a first-payment basis and does not accept unpaid reservations.

An inquiry, message, Order Form submission, or confirmation of availability does not secure an item. A piece is reserved only after full payment has been received and confirmed by PLU. If multiple customers want the same piece, priority is given to the first confirmed full payment.

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5. Payments & Pricing

PLU currently accepts:

• GCash

• BPI bank transfer

All prices are in Philippine pesos (PHP) unless otherwise stated. Shipping or delivery fees are separate unless specifically included.

Customers are responsible for checking payment details and amounts before transferring funds. An order is confirmed only after PLU verifies full payment.

Prices may change before payment is confirmed. PLU may also correct obvious pricing or listing errors. 

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6. Cancellations, Returns & Exchanges

Please purchase thoughtfully. Once full payment has been received and confirmed, orders are generally considered final.

Due to the vintage, pre-loved, and often one-of-a-kind nature of our pieces, we generally do not accept cancellations, returns, or exchanges for change of mind, personal preference, fit where measurements were provided, disclosed signs of age or wear, or minor variations in appearance caused by photography or screen display.

If you receive the wrong item or believe there is a material issue that was not reasonably disclosed, please contact PLU promptly with photographs and relevant information so we can review the matter.

If PLU is unable to fulfill a paid order, we will contact you and provide an appropriate resolution.

Nothing in this policy excludes or limits consumer rights or remedies that cannot legally be excluded under applicable law.

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7. Shipping & Delivery

PLU currently ships within the Philippines only. International shipping is not available at this time.

Orders are generally prepared and dispatched within 1–2 days after payment confirmation. This is our preparation period and does not guarantee delivery within 1–2 days. We kindly ask that you avoid rush-shipping requests.

Available delivery options include:

J&T Express: For applicable destinations within the Philippines.

Lalamove:  May be arranged within Metro Manila, subject to service and location availability.

Shipping and delivery fees are shouldered by the buyer unless otherwise stated.

Customers are responsible for providing complete and accurate recipient names, addresses, contact numbers, and other delivery information.

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8. Courier Delays, Loss & Damage

Once a parcel has been transferred to the courier, delivery schedules and handling may be affected by circumstances outside PLU’s direct control.

PLU will provide available tracking information and reasonably assist with courier-related concerns. If a parcel is significantly delayed, lost, or damaged, please contact us promptly and retain the packaging, photographs, videos, tracking information, and other relevant evidence.

Courier investigations and claims may be subject to the courier’s own policies and procedures. Nothing in this section excludes any responsibility PLU may have under applicable law.

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9. Jewelry Care, Repairs & Alterations

Vintage and pre-loved jewelry may require gentle handling. We recommend keeping pieces away from prolonged moisture, perfume, cosmetics, harsh chemicals, and unnecessary pressure and storing them separately in a cool, dry place.

Please inspect clasps, hinges, settings, stones, chains, and other components before wearing.

Repairs, resizing, professional cleaning, or alterations should be assessed by someone experienced with vintage jewelry. PLU cannot be responsible for damage or changes in condition resulting from improper handling, cleaning, storage, repairs, resizing, alterations, or third-party work after purchase, except where otherwise required by law.

Please refer to our Vintage Jewelry Care FAQ for more detailed care guidance.

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10. Website Information & Third-Party Services

PLU makes reasonable efforts to keep website information, pricing, availability, and product descriptions accurate. However, occasional technical, inventory, pricing, or descriptive errors may occur and may be corrected when identified.

The PLU Finds website is hosted through Wix and may link to or rely on third-party services such as Instagram, Viber, WhatsApp, payment providers, J&T Express, and Lalamove. These services operate under their own terms and privacy practices.

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11. Intellectual Property

Unless otherwise stated, original PLU photographs, written content, graphics, branding, and product descriptions belong to or are licensed for use by PLU and may not be reproduced, printed, re-used, or commercially used without permission, except where permitted by law.

Third-party trademarks, logos, and intellectual property remain the property of their respective owners.

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12. Privacy

Personal information provided through inquiries, Order Forms, payments, and delivery arrangements may be used to process orders, confirm payments, communicate with customers, arrange delivery, maintain appropriate records, and fulfill applicable legal requirements.

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13. Changes to These Terms

PLU may update these Terms from time to time to reflect changes to our website, services, ordering process, or policies.

The latest version will be posted on the PLU Finds website with its updated revision date.

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14. Governing Law

These Terms are governed by the applicable laws of the Republic of the Philippines, without prejudice to mandatory consumer rights and protections available under Philippine law.

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15. Contact Us

For product, order, or policy inquiries, please contact:

PLU Finds
Email: plu.findsofficial@gmail.com

You may also reach us through our official Instagram or WhatsApp channels.

Please ensure you are communicating with an official PLU channel before sending payment or personal information.

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Before You Purchase

Vintage and pre-loved pieces carry a history, and natural signs of age and previous use are part of their character.

By completing an order and submitting payment, you acknowledge that you have had the opportunity to review the item’s photographs, description, measurements, disclosed condition, and applicable PLU policies before purchasing.